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Buying In-Person – Showroom

Na Bridal Stories podes fazer a book a fitting at our showroom to buy an item in-person 

Items were verified in-person by our quality control and are only available for fitting at the showroom.

Items are not available for rent.

Useful Tips

– Bring neutral-colored, seamless underwear

– Wearing shapewear can be helpful 

– Bring shoes and accessories that you plan to wear, if you already have them (we also have them for fitting)

General conditions of fittings at Bridal Stories are:

– A duração da tua marcação é 1h30, não te atrases para aproveitar ao máximo!

– Cancellations with at least 48 hours notice.

– É permitido o máximo de 3 acompanhantes por noiva, privilegiamos o acompanhamento pessoal.

– É permitido crianças, deverás ter alguém que a supervisiona, para aproveitares melhor a tua prova.

– It is allowed to take photographs during the fitting.

 

For hygiene and cleaning reasons:

– Makeup is not allowed during fittings.

– It is mandatory to handle dresses and accessories with provided cotton gloves whenever possible.

– "Shoeless" space: protections are provided or shoes are left at the entrance

–  Não é permitido comer no showroom.

Cancellations

– Tem em conta que trabalhamos apenas por marcação.

– Se não puderes comparecer, por favor avisa por telefone ou e-mail sempre com a maior antecedência possível, preferably 48 hours in advance, to make room for other people and organize our agenda. Time is a limited and precious resource!

Item reservation, Changes, Returns and Refunds

– We only reserve items with a 50% deposit.

– In case of cancellation, the reservation cannot be returned, due to loss of sale (non-sale of the goods), however, it can be used on other items.

– Items up to or equal to 500€ are paid entirely on a one-time payment.

– Payments are made in 2 installments. The first 50% is paid at the moment of the reservation. The second payment of 50% is due 30 days after the first.

– O vestido deve estar pago na sua totalidade antes de iniciar quaisquer alterações.

– Any adjustments are not included in the item's price.

– Adjustments are paid at the dress's delivery

– In-person purchase is final. We do not return nor refund items purchased in-person, as this allows you to try on and check the items. In a physical store, the legislation does not provide for the right to repentance or free resolution.

– We do not return nor refund custom-made or personalized items.

Payment methods in Euros

– Bank Transfer (with payment proof sent by email)

– MBWay (with payment proof sent by email)

– WISE (with payment proof sent by email)


Read more information about payments at the showroom at the section "In-person sale" section.

Informed consent

By booking a visit you confirme that you have read, understood and accecpted our terms and conditions and failure to comply with them will mean that we will have to end the fitting.

Tens a certeza que queres sair?

Algumas dicas para obteres melhores resultados com a tua submissão

A foto principal deve ser vertical e mostrar o vestido na sua totalidade.

Usa fotografias originais e não screenshots;

Evita fotografias de catálogo. As clientes gostam de ver fotografias reais;

Evita marcas de água, links de website e molduras;

Coloca fotografias relativas aos pormenores (rendas, bordados, etc.);

Fotografa o teu vestido num fundo clean sem sobreposição de outros artigos.

 

  • A foto principal deve ser vertical e mostrar o vestido na sua totalidade;
  • Usa fotografias originais e evita as de catálogo. 

  • Usa fotografias originais e não screenshots;
  • Evita fotografias de catálogo. As clientes gostam de ver fotografias reais;
  • Evita marcas de água, links de website e molduras;
  • Coloca fotografias relativas aos pormenores (rendas, bordados, etc.);
  • Fotografa o teu vestido num fundo clean sem sobreposição de outros artigos.