Selling at the showroom – Terms and Conditions
Consignment selling - What is it?
At Bridal Stories you can sell your item on consignment at our showroom.
We don't buy your dress directly from you but we sell it for you through our consignment sales service, with Bridal Stories being an intermediary in the sale.
A consignment sale consists in the delivery of goods to a seller (like an intermediary in the sale, in this case Bridal Stories). The goods remain the property of the supplier (i.e. the bride) until they are sold through us.
Before submitting your dress throufh the form, please read our conditions:
Evaluation and Quality Control
All the submitted items for sale are subject to our curatorship firstly, through a pre-evaluation online, as then, if selected, a in-person evaluation.
If your item is approved in the in-person evaluation,a consignment contract will be signed and a consignment sale service fee will be paid.
1. Submit your item to online pre-evaluation on our website.
How does the online pre evaluation work?
To sell at the showroom, just follow these steps:
- Check the good condition of your item at home
- Submit your dress for pre-evaluation on our form.
- Wait for our free pre evaluation per email.
- If pre selected, we will schedule an in-person evaluation or you send us the item per post/delivery.
2. If accepted, it will be evaluated in person.
How does the in person evaluation work?
After pre-evaluation:
- After being pre-selected we schedule a in-person evaluation within 30 days
- Item accepted: consignment service fee payment and signing of the contract
- Item not accepted: repair/cleaning proposal (under quotation) or rejection of the item.
- If sold: payment of your commission (50%) via bank transfer
How does sending the item for evaluation work?
Shipping from outside of Lisbon
- If pre-selected, and you live outside of Lisbon, you send in your item wihtin 30 days.
- Shipping by registered mail, shipping fees paid by the sender, shareing your tracking number.
- Item evaluation done online live or via an unboxing video;
- Item accepted: consignment service fee payment and signing of the contract
- Item not accepted: repair/cleaning proposal (under quotation) or rejection and consequent shipping of the item with payment of postage on collection
- If sold: payment of your commission (50%) via bank transfer
Consignment service fee
Consignment is a paid service, worth €95, for a period of 12 months.
This corresponds to 7,92€ per month to manage your sale.
When you leave your item at the showroom, it is our responsibility and we will take care of it during the consignment. Leave it on us!
- Get more space in your wardrobe!
- We photograph and promote your dress!
- We take care of appointments and agenda!
- Above all, we sell the dress for you!
This service includes:
– Storage: space, insurance, alarm, admin,
– Maintenance: we ensure that it remains in immaculate condition, for example by ironing it with distilled water or, if necessary, fixing it, e.g. buttons that pop off
– Promotion: images, website link, item description, online advertising, etc.
Minimum consignation time: 6 months - 50€
How much is my item worth?
You can get an estimate of the selling price through our simulator on our website.
The valie is merely indicative and does not represent a detailed analysis.
A pre-evaluation at the showroom takes into account: the state of conservation, age, finishings, style, commercial value and sale probability, demand. The estimated selling price is sent by email by us as part of the online pre evaluation and finalized once we do the in person evaluation.
We normally only accept dresses from the last 5 years , for a period of a year.
Please have in mind that a quality dress in good condition, second hand, can be sold for around 50% of the original price.
Consult our valuation table at HERE
How much will I get paid?
Your comission is 50% of the selling price, after it was sold.
How to deliver or send an item
- Once an item is pre-selected we make make an appointment through a link.
- You can hand-deliver your item or send it by any carrier.
– Within Lisbon: Use an service such as a courier or delivery by Uber Parcels (on the Uber app).
– If you're outside Lisbon, we suggest you use: simulate your shipping costs on CTT Expresso or Eurosender.
We not have any partnerships with this companies and we are not responsible for any shipping. These are listed only reference.
How to package an item
Response time
Every day we get new requests and unfortunately we cannot accept all the dresses.
Your pre-evaluation request, submitted via the form, will be placed on a free, no-obligation waiting list. Our selection is demanding and carefully made to suit our curatorship, the existing stock, our space, and the brides' demand.
Response time after submission may vary depending on the season and needs, however, we respond to all submissions.
Please bare in mind we are a small business.
How to describe the item
Detail. The more detailed the description, the more likely your dress is to be selected.
Honesty. List all defects or stains. A dress with no surprises is easier to sell.
Cleaning. Explain whether the item has been professionally cleaned and whether there are any visible stains or spots.
Interior tag. Include this important detail to have information on cleaning afterwards and the authenticity of the item.
Modifications. Mention in the form any changes that have been made, parts added or removed.
What can I sell at the showroom?
At the moment, Bridal Stories accepts the following items for sale:
We accept:
– Wedding dresses of all styles, sizes (minimum 34) and colors;
– New wedding dresses, not worn;
– New wedding dresses, not worn, but which have already had "another owner";
– Gently worn wedding dresses;
– Vintage wedding dresses, worn or not worn;
– Sample wedding dresses, owned by stores, stylists or worn for photoshoots.
– Accessories.
We do not accept:
– Ceremony dresses;
– Bridesmaids' dresses;
– Mother-of-the-bride or groom's dresses;
– Any type of store credit/vouchers;
– Items that infringe copyright and counterfeit items.
General conditions
1. Through the pre-evaluation form on our website you should upload your item's information and photos showing the dress in its entirety.
2. We do not accept catalog images.
3. Upload images of the current state of your wedding item and/or of your fitting (if necessary we will request to use the photos, however, we will need to know if we can use them as they are or if we have to hide your identity for privacy reasons).
4. Upload at least 3 photos: front, back and details. Ideally being worn, lying on a bed or hanging on a hanger.
5. We prioritize quality and recent items, from the last 5 years
6. We prioritize items with the original receipt. If you no longer have the receipt, you can usually request a duplicate from the place where you purchased it up to 5 years later.
7. The retail selling price (RSP) is the result of our analysis and experience in the second-hand items sector, proposed by e-mail as part of the pre-evaluation and finalized in the in-person evaluation.
8. Our sales commission is 50%.
9. The item is consigned for a maximum of 12 months.
10. Each item is separately evaluated and usually we don't sell sets such as dress and veil.
11. We do not sell petticoats separately. They are considered a set with the dress.
12. Cleaning and repairs. We only consign ready-to-deliver items when they arrive at the showroom. In order to make a fair and correct assessment for both parties as well as increase the value of the items, these must be delivered with no defects, recently cleaned professionally and ironed/steamed before the evaluation so that we can check the item at its best condition.
13. Conservation at the showroom. After consignment we keep your item in good conditions and sanitized. Items are handled with cotton gloves, shoe covers are worn at the space and we are a make-up free showroom in order to minimize any contact damage.
14. When the item is sold, you will receive a message from us and the amount will be sent to your bank account (an IBAN is necessary) within 30 days of the sale.
15. -When an item is not sold during the agreed period, you can collect it or, if we suggest it, renew the contract for another 3 months at no extra cost, or even, alternatively, donate it to the project.
Companies
We accept companies / stores that want to sell items such as:
– Dead stock
– Worn items
– Samples
To find out more about our corporate packages, please contact us by e-mail at info@bridalstories.pt.
Counterfeit items
Any submissions with falsified items will be rejected.
Banned brands
To ensure the quality level and avoid disappointing buyers, certain brands and dresses purchased or originating from these websites are not accepted:
– AliExpress
– JJs House
– Baby Online Dress
– Light In The Box
– Demi Dress
– Milanoo
– About You
– Shein
– Asos Bridal
– Maxima Bridal
– Queen Abelle
– Wish
– Joom
– Pretty Bunnies
– Temu
This list is not exhaustive and is constantly updated.
Cleaning & Repairs
We only consign items ready for delivery when they arrive at the showroom.
What should I do before submitting the dress?
- - Open the laundry bag and check the condition of your item at home before submitting it!
- - In order to make a fair and correct assessment for both parties as well as increase the value of the items, these must be delivered with no defects, recently cleaned professionally and ironed/steamed before the evaluation so that we can check the item at its best condition. This helps to give value to dress, and above everything, to conserve it.
- If the dress presents issues during the in-person evaluation, it will be rejected resulting in wasted time for both parties.
Is there an issue with your item?
Stains or dirt? Unraveled lace? Holes? Missing embellishments? Missing buttons?
Please refer to a professional dry cleaning shop that specializes in bridal gowns before our evaluation or get in touch per email to info@bridalstories.pt to get advice on a case by case basis.
Always send us photos of the problems so than we can see it before hand.
Remember Consider that it may be necessary to invest in the item in order to make it sellable for the next bride, considering the purchasing expectations of brides (just like yours were).
Additional services
Any necessary interventions to sell the item at its best condition will be quoted and communicated before consignment, as this is an additional service under quotation.
Alterations – Subject to quotation, evaluated case-by-case (understand that this is not our main focus, but rather the sale of your item, so availability depends on third parties)
Professional cleanings – We do not offer that service or a pickup service with laundry. If the dress has stains or needs cleaning, it must be cleaned before scheduling a new in-person evaluation. We can recommend cleaning locations.
Final evaluation
Items will only be consigned with a contract after repair or cleaning.
Donate & Upcycle
Do you prefer donating your dress and just want to give it a second life?
Is your item very old or not in good condition, but the material can still be reused?
Don't want to invest in repairing your dress?
Items with defects are not sellable for various reasons such as large stains, tears, permanent creases, aged or yellowed fabrics or pieces, missing parts, etc., so they will be sent for upcycling.
No monetary compensation is provided, as the items are considered donations to Bridal Stories for material repurposing and transformation.
These items need several working hours in order to be recycled by Bridal Stories or partners like designers and seamstress. These will be transformed into new dresses, separated pieces or other items in order to avoid textile waste and ending up at a landfill or going to incineration (where most end up in Portugal).
If you want to donate your dress for upcycling, please send an e-mail to info@bridalstories.pt.
At the time of delivery, a document of donation and transfer of ownership of the item is signed.
A foto principal deve ser vertical e mostrar o vestido na sua totalidade.
Usa fotografias originais e não screenshots;